Frequently Asked Questions

Some common non technical questions

Why do you offer 2 editions of JustPlatform?

Both editions really serve very different purposes.

Our Community edition is used to develop our MVP and give our potential customers an indication of where the product is headed. The edition is a functional and very useful edition of the product. The product is free to use, both personally and commercially to deploy infrastructure. It is extremely useful to deploy sandboxes or POC infrastructure.

Our Enterprise edition has full functionality and includes additional API and CLI usage and is a paid offering.

Why do you not offer free support for the Community Edition?

We are unable to offer free support for the Community Edition due to resources. We give this edition away for free and we provide a comprehensive documentation site to help you. If you find a bug, then of course let us know and we will add it to our system so that it can be fixed in a future release. Beyond this, we are unable to offer support on this edition.

Can I purchase support for the Community Edition?

Yes we do offer paid support for the Community Edition. This is a monthly cost and you can purchase it here .